- Royal Star Business Center Services LLC SPC • Abu Dhabi, UAE
WhatsApp: +971 50 784 0013 | royalstarbusiness1@gmail.com
Popular Services
Everything Your Business Needs in One Place
Company Formation
Mainland & selected free zone setup across the UAE.
Quick Payment
100% Secure Payment
Money Return
Back Under 7 Days
24/7 Support
Ready For You
Company Formation
Mainland & selected free zone setup across the UAE.
License Renewal
Renewals, amendments and authority follow-up.
Office & Tenancy
Ejari, Tawtheeq, tenancy and business address support.
Visa & PRO Services
Investor, employee, immigration and document processing support.
Licensed Activities
Three Core Activities. Clear Service Scope.
The company licence lists three activities. The sections below explain practical services that can reasonably be offered under each activity, while keeping the activity itself clearly separated.
Company Formation
Mainland & selected free zone setup across the UAE.
Quick Payment
100% Secure Payment
Money Return
Back Under 7 Days
24/7 Support
Ready For You
TERMS AND CONDITIONS
ROYAL STAR BUSINESS CENTER SERVICES - L.L.C - S.P.C
Effective Date: 29 August 2026
By requesting a service, accepting a quotation, placing an order or making payment to Royal Star Business Center Services - L.L.C - S.P.C, the customer confirms acceptance of these Terms and Conditions.
1. Service Scope
Royal Star provides transaction follow-up, business administration, HR consultancy, document coordination and
related support within its licensed activities.
Royal Star is not a government authority and cannot guarantee approval from any government department, free
zone, immigration authority, labour authority, municipality, bank or third-party provider.
2. Quotations, Currency and Charges
Website prices are estimates, starting prices or service deposits. The final scope and price are confirmed through
an official quotation or invoice. Unless stated otherwise, transactions are charged in UAE Dirhams (AED).
Government fees, VAT, fines, insurance, medical fees, translation, courier and other third-party costs are separate
unless expressly included in writing.
3. Online Payments
Online card payments are processed securely by an approved independent payment-gateway provider. Royal Star
does not request customers to send complete card numbers, CVV codes or online-banking passwords by email or
WhatsApp.
The customer must use a card or payment method they are legally authorized to use. Payment is considered
received only after successful authorization and confirmation by the payment provider.
● The amount, currency and service description should be checked before payment
● A successful payment does not guarantee government or third-party approval
● The customer should retain the payment confirmation and official invoice
Payment-gateway availability, authentication, card acceptance and settlement remain subject to the relevant bank and payment provider.
4. Payment Authorization and Verification
By completing an online payment, the customer authorizes Royal Star and its payment provider to process the
stated amount for the selected service, invoice or approved deposit.
Royal Star may request identity, invoice, cardholder or transaction-supporting documents where reasonably
required for fraud prevention, compliance, audit or payment verification. A service may be paused until verification
is completed.
5. Service Confirmation and Fulfilment
After payment, Royal Star will confirm the service scope and required documents through email, WhatsApp,
invoice, quotation or order confirmation. Services are delivered electronically or through administrative processing,
document preparation, submission coordination and transaction follow-up.
Processing starts after payment, required documents and customer approvals are received. Any estimated
completion date is guidance only and may change due to authority or third-party procedures.
6. Non-Refundable Service Fees
Once Royal Star begins any part of the agreed service, the applicable professional service fee becomes
non-refundable.
Work is considered started when Royal Star performs any of the following:
● Consultation or eligibility review
● Document checking, preparation or service planning
● Application preparation, submission or appointment coordination
● Communication with an authority or third-party provider
● Administrative processing and transaction follow-up
A change of mind, delay, failure to provide documents or decision not to continue does not entitle the customer to a refund after work has started.
7. Government and Third-Party Payments
Government fees, authority charges, payment-gateway fees, office-provider charges, deposits, translation fees,
insurance, medical charges and other external expenses are non-refundable once paid, processed or committed.
Such amounts are refundable only if returned to Royal Star by the relevant authority or provider.
8. Cancellation and Refund Requests
A cancellation received before work starts and before external costs are committed may be considered after
deducting applicable bank, gateway and administrative charges. All requests must be submitted in writing to
royalstarbusiness1@gmail.com.
Rejection, suspension or delay by an authority, bank, free zone, landlord or third-party provider does not
automatically create a right to a full refund.
9. Refund Method and Timing
If approved, the refundable balance will be calculated after deducting completed work, committed charges,
payment-processing costs and other non-recoverable amounts.
Refunds will normally be returned to the original payment method used for the transaction. Bank and
payment-provider processing times apply, and cash or transfer refunds will not normally be issued for card
payments.
10. Duplicate or Incorrect Payments
A customer who believes a payment was duplicated or charged incorrectly must contact Royal Star promptly with the invoice number, transaction reference and proof of payment. Verified duplicate payments will be reviewed for return through the original payment method, less any unavoidable provider charges where legally permitted.
11. Chargebacks and Payment Disputes
Customers should contact Royal Star before initiating a chargeback so the matter can be reviewed promptly. Royal
Star may provide the payment provider with the quotation, invoice, customer approval, correspondence and proof
of completed or commenced services
Fraudulent or unjustified disputes may result in service suspension and recovery of completed-work or external
costs, subject to applicable law.
12. Customer Responsibilities
Customers must provide accurate, complete and valid information and documents, review the service and amount before payment, and respond promptly to verification or processing requests. Royal Star is not responsible for rejection, delay or extra costs caused by incorrect, incomplete, expired, misleading or late information.
13. Data and Payment Security
Customer information may be shared with government authorities, banks, payment providers and licensed service
providers only as reasonably necessary for processing, compliance and service delivery. Payment-card details are
handled by the payment provider under its own security and privacy requirements.
Customers should use only payment links issued through Royal Star's official channels and immediately report any
suspicious request or unauthorized transaction.
14. Acceptance and Applicable Law
Payment of a quotation, invoice, service fee or deposit confirms acceptance of the agreed scope, price,
non-refundable conditions and these Terms and Conditions.
These terms are governed by applicable UAE law and subject to the competent courts of Abu Dhabi. Nothing in
these terms limits mandatory consumer rights that cannot legally be excluded.
CONTACT
Royal Star Business Center Services - L.L.C - S.P.C
Abu Dhabi, United Arab Emirates
Email: royalstarbusiness1@gmail.com
WhatsApp: +971 50 784 0013
Website: www.royalstar.online
Abu Dhabi business support serving UAE and international customers.